FAQ’s

Frequently Asked Questions – NVDC Beauty

Q: How long does shipping take?

A: Orders are typically processed within 1–2 business days. Shipping within Canada takes 3–7 business days. International orders may take 7–14 business days, depending on the destination.

Q: Do you offer international shipping?

A: Yes, we ship worldwide. Shipping rates are calculated at checkout based on your location.

Q: What is your return policy?

A: We accept returns within 14 days of delivery. Items must be unused and in original packaging. To initiate a return, please email us at support@nvdcbeauty.com.

Q: Are your products safe for sensitive skin?

A: Yes. NVDC Beauty products are formulated with clean, vegan, and cruelty-free ingredients. They are free from parabens, sulfates, and harsh chemicals, making them suitable for sensitive skin types.

Q: Where is NVDC Beauty located?

A: We are based in Ontario, Canada, and proudly Canadian-owned and operated.

Q: Can I track my order?

A: Yes. Once your order ships, you will receive a tracking link via email or SMS to monitor your delivery in real time.

Q: Do you test on animals?

A: No. All NVDC Beauty products are 100% cruelty-free and never tested on animals.