FAQ’s
Frequently Asked Questions – NVDC Beauty
Q: How long until I actually see results?
A: Most customers see brighter tone and smoother texture within 4 weeks of consistent use, with visible improvement continuing through week 8. If you don't see a difference after 30 days, we refund you — you don't even need to send the bottle back.
Q: Why do your products cost what they cost?
A: We formulate with real active concentrations — peptides, stabilized vitamin C, hyaluronic acid — manufactured at an ISO-certified, Health Canada licensed facility, without the markup that comes from big-name packaging and celebrity marketing. You're paying for what's actually in the bottle.
Q: What if I don't like it?
A: Every product comes with our 30-day glow guarantee. If your skin isn't visibly happier after consistent use, email us for a full refund — no bottle to return.
Q: Can I use NVDC with products from other brands?
A: Yes, NVDC layers cleanly with anything. That said, our routine bundles are formulated to work together, which is why customers using a full bundle tend to see results faster than mixing and matching.
Q: How long does shipping take?
A: Orders are typically processed within 1–2 business days. Shipping within Canada takes 3–7 business days. International orders may take 7–14 business days, depending on the destination.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. Shipping rates are calculated at checkout based on your location.
Q: What is your return policy?
A: We accept returns within 14 days of delivery. Items must be unused and in original packaging. To initiate a return, please email us at support@nvdcbeauty.com.
Q: Are your products safe for sensitive skin?
A: Yes. NVDC Beauty products are formulated with clean, vegan, and cruelty-free ingredients. They are free from parabens, sulfates, and harsh chemicals, making them suitable for sensitive skin types.
Q: Where is NVDC Beauty located?
A: We are based in Ontario, Canada, and proudly Canadian-owned and operated.
Q: Can I track my order?
A: Yes. Once your order ships, you will receive a tracking link via email or chat link to monitor your delivery in real time.
Q: Do you test on animals?
A: No. All NVDC Beauty products are 100% cruelty-free and never tested on animals.